Atlanta Hyperbaric Center Policy
4181 Arapaho Dr.
Powder Springs, GA. 30127
Payment Options: Cash, Bank Transfer, Credit or Debit Card, Certified Bank Check, Business Check, PayPal, Care Credit, Flex Spending Account.
Credit Card Transactions exceeding $1000 customer must show proof of ID matching card.
Orders exceeding $10000 must be done in bank transfer, certified bank check or cash No Exceptions!
We do not accept insurance as a form of payment.
The standard Atlanta Hyperbaric Center return window is 30 days and the standard restocking fee is 30% is applied unless otherwise published. However, there are many return and restocking exceptions listed below.
Order Cancellation Policy:
All orders, which are canceled by the customer, will incur warehouse and vendor re-stocking fees. When the customer places an order with Atlanta Hyperbaric Center, often it ships the same day from the warehouse within hours of the order being placed. If the customer calls to cancel an order but your goods are already in transit with the shipping provider, then a re-stocking fee will apply. This is necessary because the item has already been, picked, packed, shipped and has left the warehouse on a shipping vehicle.
Deposits: Deposits are good for 30 days of invoice, After 30 days and equipment is not purchased the deposit is non-refundable.
Dispute of Payment policy:
Customer has 30 day to dispute payment, discrepancy of payment or amount paid. After 30 days disputed will be forfeited. Disputes must be made in writing and sent certified mail and/ or phone call with management.
Prescription Items Policy:
All hyperbaric chamber purchases require a prescription.
Certain items sold on the Atlanta Hyperbaric Center site require a physician’s prescription. If a product is marked as prescription required, then the customer is required to email or fax Atlanta Hyperbaric Center the physician’s prescription prior to product shipment. However, certain items such as Oxygen Concentrators only require a prescription in specific states, and only if the oxygen is being utilized by a patient for “medical purposes”. Hospitals, Nursing Homes, and Medical Facilities are generally exempt from such requirements. In instances such as with the sale of an Oxygen Concentrator, Atlanta Hyperbaric Center is acting as the selling agent, and the prescription requirement is ultimately the responsibility of the patient; specifically when and if the patient is using the oxygen or hyperbaric chamber for medical purposes.
Summit To Sea Hyperbaric Chambers Policy:
All new chambers from Summit To Sea, LLC may be returned in like new condition within 14 days for a refund, minus 20% restocking and shipping fees. In order to return or exchange, you must contact for Atlanta Hyperbaric Center Return Merchandise Authorization number (RMA#). The Atlanta Hyperbaric Center / Summit To Sea Hyperbarics Hyperbaric Oxygen Therapy Chamber (HBOT) must be returned using the original packaging including manuals, accessories, hoses, etc. with the authorization (RMA#) clearly printed on the outside of the package. Return requests must be made within 30 days of the purchase date.
Newtowne Hyperbarics Policy:
All new chambers from Newtowne Hyperbarics, LLC may be returned in like new condition within 14 days for a refund, minus a 20% restocking fee + shipping fees. In order to return or exchange, you must contact for Atlanta Hyperbaric Center Return Merchandise Authorization number (RMA#). The Atlanta Hyperbaric Center / Newtowne Hyperbarics Hyperbaric Oxygen Therapy Chamber (HBOT) must be returned using the original packaging including manuals, accessories, hoses, etc. with the authorization (RMA#) clearly printed on the outside of the package. Return requests must be made within 30 days of the purchase date.
Bundle Returns: Special Orders / Custom Orders- All bundle returns will be a 20% restocking fee. We can only accept returns on unopened oxygen concentrators. If any equipment is kept from the bundle or Oxygen Concentrator is Opened the customer will be charged full market price. Fees: Chamber Full market price depending on model, Oxygen Concentrator $1600 , Oxygen Kit $150. Deliver of all components will be separate, allow 2-4 weeks for delivery.
Prepaid Items: Once items have been paid and ordered, and a return & refund is requested during delivery, customer is responsible for all restocking fees of 20% + shipping fees.
Shipping policy: Equipment may take between 2-4 weeks for delivery, depending on availability and or special orders.
Backorder/ Special Orders / Custom Orders: At times equipment may be on backorder from the manufacture or equipment needs to be made specifically for the order. We always strive for fast delivery but shipping could take up to six weeks. If a return is requested during that time the customer will be responsible for all restocking fees of 20%.
Custom Equipment: Made to order- All Bundles, Chamber exceeding $10,000, 60″ Grand Dive Vertical, 60″ GDV Wheelchair
Used Chamber Sales: All used hyperbaric chamber sales are final. Atlanta Hyperbaric Center does not own any of the used hyperbaric chamber and only act as a broker between buyer and seller. Atlanta Hyperbaric Center in no way claims to own or manufacture any used hyperbaric equipment.
Used Chamber Warranties: Atlanta Hyperbaric Center backs all of its used chambers with a $1000, 60 day limited warranty. All warranties are null and void if the hyperbaric equipment is altered in any way from original sale condition or repaired by another person(s) before inspection of Atlanta Hyperbaric Center.
***Or make simple ***
Delivery: Please allow 7-14 Days for delivery
Return: 14 days./ + Restocking fee
Warranties: New equipment 2 year
Return restocking fees: 20%
Special Custom Orders/ Used Equipment: All Sales Final